- To visit patients to ensure that they are comfortable and satisfied with the services provided. Also prepares a daily report on the rounds carried and submits it to the manager
- To know the number of patients, new admissions, night problems, if any
- To update admission and discharge register.
- To meet patient and ensure proper services from all the departments
- To inform concerned support staff to resolve patient complaints.
- To follow up pending investigation.
- To receive and file investigation reports.
- To ensure Clearance from billing.
- To follow up referrals and doctor’s visits.
- To inform admission counter about all transfer in / out.
- To report all significant incidents to In charge