Inqubomgomo yobumfihlo

I-Yashoda Healthcare Services Private Limited, okuhlanganisa nezinkampani ezisebenzisana nayo, (ngokubambisana "i-Yashoda"), izibophezele ekuhlonipheni ubumfihlo bawo wonke umuntu owabelana ngolwazi ne-Yashoda. Ubumfihlo bakho bubalulekile kithi futhi silwela ukunakekela nokuvikela ulwazi esiluthola kuwe, uMsebenzisi. Kulokhu, sinamathela emithethweni ebusayo esebenzayo.

Le nqubomgomo yobumfihlo ("Inqubomgomo Yobumfihlo") isebenza ekuqoqweni, ekugcinweni, ekucutshungulweni, ekudalulweni nasekudluliselweni kolwazi lwakho lomuntu siqu (oluchazwe ngezansi) ngokwemithetho eshiwo ngenhla, ikakhulukazi uma usebenzisa iwebhusayithi ye https://www.yashodahospitals.com/ (“Iwebhusayithi”) eqhutshwa yiYashoda nganoma yiluphi ulwazi noma izinsizakalo (“Izinsizakalo”).

Amagama athi 'Wena' noma 'Wakho' abhekisela kuwe njengoMsebenzisi (obhalisiwe noma ongabhalisiwe) weWebhusayithi kanye/noma Amasevisi kanye namagama athi 'Thina', 'Nathi' kanye 'Nethu' abhekisela kuYashoda.

1. UKUFINYELELA

Siqoqa Ulwazi Lwakho Lomuntu Siqu ngokuqondile kuwe, kubantu besithathu futhi ngokuzenzakalelayo ngeWebhusayithi Yethu. Lolu lwazi lomuntu siqu, ngokwesibonelo, luzohlobana nohlobo lwedivayisi oyisebenzisayo, isikhathi ongene ngaso ngemvume Kuwebhusayithi Yethu, Ikheli Lakho Le-IP kanye nolunye Ulwazi Lomuntu Siqu njengoba lubalwe kuSigatshana sesi-5 ngezansi.

Sihlala sikhumbula ukuthi Ulwazi Lomuntu Siqu olwabiwe Nguwe luyafinyeleleka Kuwe. Ungasibhalela ku-id ye-imeyili eshiwo ngezansi kusigaba somthetho 15.

2. IMVUME

• Ngokukhetha ukuvumelana nemigomo nemibandela yethu okuhlanganisa nale Nqubomgomo Yobumfihlo kuwebhusayithi bese kuthi ngemva kwalokho, ngokusinikeza imininingwane yakho yomuntu siqu noma ukusebenzisa izinsizakalo ze-Yashoda noma ngokusebenzisa izinsiza ezinikezwa yiwebhusayithi, kuvunyelwene nguwe ukuthi, uvumile ngokukhululekile ukuqoqwa, ukugcinwa, ukucubungula, ukudalulwa kanye nokudluliselwa kolwazi lwakho lomuntu siqu ngokuhambisana nezinhlinzeko zale Nqubomgomo Yobumfihlo, i-GDPR kanye nanoma yiziphi izichibiyelo zayo.
• Uyavuma ukuthi Unikeze Ulwazi Lwakho Lomuntu Siqu ngenkululeko yakho yokuzikhethela nangemva kokuqonda ukuthi luzosetshenziswa kanjani. Futhi uyavuma ukuthi ukuqoqwa, ukugcinwa, ukucubungula, ukudalulwa nokudluliselwa kwanoma yiluphi ulwazi lomuntu siqu ngeke kubangele ukulahlekelwa okungalungile Kuwe, uma kwenziwa ngokuvumelana nezinhlinzeko zale Nqubomgomo Yobumfihlo. Kodwa-ke, ngeke sibe nesibopho sanoma yikuphi ukulahlekelwa okungenzeka kuwe ngenxa yokuhlinzekwa Kolwazi Lomuntu Siqu olungalungile Nguwe.

3. UKULAWULA ULWAZI LWAKHO SIQU

• Unelungelo lokuhoxisa imvume yakho nganoma yisiphi isikhathi, uma nje ukuhoxiswa kwemvume okunjalo kuthunyelwe kithi ngokubhaliwe nge-imeyili ku-info@yashodamail.com ecela okufanayo.
• Uma ufisa ukulungisa Ulwazi Lomuntu Siqu okungenzeka ukuthi siluqoqile ukuze sikunikeze izinsizakalo kanye nezipesheli zakho, ngokweSigaba 12 sale Nqubomgomo, ungabhalela iSikhulu Sezikhalazo, njengoba kushiwo ngaphansi kweSigaba 15 sale Nqubomgomo, usho isizathu sokulungiswa okunjalo koLwazi Lomuntu Siqu.
• Uma Uhoxisa Imvume Yakho Yokwabelana Ngemininingwane Yakho Siqu eqoqwe Thina, Sizoba nenketho yokungafezi izinhloso ulwazi olufunwe ngalo futhi Singase sikuvimbele ekusebenziseni Izinkonzo zethu noma Iwebhusayithi.
• Abasebenzisi be-EU bangasibhalela futhi ekhelini le-imeyili elishiwo ngezansi kusigaba 15.1 sale Nqubomgomo Yobumfihlo ukuze basebenzise amalungelo abo ngokwe-GDPR.

4. IZINGUQUKO KUMGOMO WOBUMFIHLO

• Singase sibuyekeze le Nqubomgomo Yobumfihlo ngezikhathi ezithile ngesaziso noma ngaphandle kwesaziso kusengaphambili

5. Ulwazi lomuntu siqu oluqoqwe

Izinhlobo zolwazi esiziqoqayo ngawe zibandakanya kodwa azikhawulelwe kulokhu okulandelayo:

• Igama Lesiguli/Lomnakekeli,
• Usuku/ubudala,
• Ubulili,
• Ikheli (okuhlanganisa izwe nephinikhodi/ikhodi yeposi),
• Inombolo yocingo/inombolo yeselula,
• Ikheli le-imeyili,
• Isimo sempilo engokomzimba, engokomzimba neyengqondo, esihlinzekwa Nguwe kanye/noma Uchwepheshe Wezokunakekelwa Kwezempilo,
• Imininingwane ye-aphoyintimenti ebhukhiwe, kufaka phakathi igama likadokotela/lochwepheshe wezempilo,
• Amarekhodi ezokwelapha kanye nomlando,
• Ulwazi lwezezimali olusebenzayo ngesikhathi sokuthengwa komkhiqizo/isevisi kanye/noma inkokhelo ye-inthanethi,
• I-ID yokungena kanye nephasiwedi,
• Imininingwane yomsebenzisi njengoba ihlinzekwe ngesikhathi sokubhalisa noma ngemuva kwalokho,
• Amarekhodi okuxhumana nabamele iYashoda,
• Imininingwane yakho yokusebenzisa njengesikhathi, imvamisa, ubude besikhathi kanye nephethini yokusebenzisa, izici ezisetshenzisiwe kanye nenani lesitoreji esisetshenzisiwe,
• I-Master kanye nedatha yokwenziwayo kanye neminye imininingwane egcinwe ku-akhawunti Yakho yomsebenzisi,
• Ikheli Lephrothokholi Ye-inthanethi, idatha yekhukhi, uhlobo lwesiphequluli, ulimi lwesiphequluli, i-URL ebhekiselayo, amafayela afinyelelwe, amaphutha akhiqizwe, indawo yesikhathi, isistimu yokusebenza neminye imininingwane yesivakashi eqoqwe kumafayela ethu okungena,
• Noma yiluphi olunye ulwazi olwabiwe Nguwe ngokuzithandela (ukuhlanganiswa okubizwa ngokuthi “Ulwazi Lomuntu Siqu”).

6. INDLELA ESIQOQA NGAYO ULWAZI LWAKHO SIQU Siqoqa Ulwazi Lwakho Lomuntu Siqu ngesikhathi:

• ukugcwalisa ifomu lokubhalisa isiguli,
• uma ubhalisa kuwebhusayithi yethu,
• uma Usinikeza Ulwazi Lwakho Lomuntu Siqu ngesikhathi sokuthola izinsizakalo,
• uma usebenzisa izici ezikuwebhusayithi yethu njengokubhukha ama-aphoyintimenti ku-inthanethi, njll.,
• Ngokusebenzisa amakhukhi (okuchazwe ngokugcwele kuSigatshana 9 sale Nqubomgomo Yobumfihlo).

7. UKUSETSHENZISWA KOLWAZI LOMUNTU SIQU

Ulwazi Lwakho Lomuntu Siqu lungase lusetshenziselwe izinjongo ezihlukahlukene ezihlanganisa kodwa zingagcini kulokhu okulandelayo:

• Ukuhlinzeka Ngezinkonzo ezisebenzayo
• Ukusebenzisa nokuthuthukisa Iwebhusayithi kanye/noma Izinkonzo zethu;
• Ukwenza izifundo, ucwaningo nokuhlaziya ukuze kuthuthukiswe ulwazi Lwethu, ukuhlaziya, izinsizakalo kanye nobuchwepheshe; kanye nokuqinisekisa ukuthi okuqukethwe okubonisiwe kwenziwa ngendlela oyifisayo ngokwezintshisekelo zakho nokuncamelayo;
• Ukuxhumana nawe ngocingo, i-SMS, i-WhatsApp noma i-imeyili ukuze uthole ama-aphoyintimenti, izindaba zobuchwepheshe, izikhumbuzo zokukhokha, amadili nokunikezwayo nezinye izimemezelo;
• Ukuthumela imilayezo yokuphromotha evela Kithi noma kunoma yimuphi wabalingani besiteshi sethu nge-SMS, i-WhatsApp, i-imeyili noma i-imeyili encane;
• Ukukhangisa imikhiqizo nezinsizakalo ze-Yashoda kanye nezinkampani ezihambisanayo;
• Ukudlulisa imininingwane Ngawe uma sitholwa noma sihlanganiswe nenye inkampani;
• Ukwabelana nozakwethu bebhizinisi ngokuhlinzekwa kwezinsizakalo ezithile ozi-odile ukuze ukwazi ukuhlinzeka ngamasevisi aphumelelayo Kuwe;
• Ukuphatha noma ukwenza ngenye indlela izibopho Zethu maqondana nanoma yisiphi isivumelwano onaso nathi;
• Ukwakha iphrofayili yakho kuwebhusayithi;
• Ukuphendula ama-subpoena, imiyalo yenkantolo, noma inqubo yezomthetho, noma ukusungula noma ukusebenzisa amalungelo ethu omthetho noma ukuvikela izimangalo zomthetho; futhi
• Ukuphenya, ukuvimbela, noma ukuthatha isinyathelo mayelana nemisebenzi engekho emthethweni, ukukhwabanisa okusolwayo, ukwephulwa kweMigomo yethu Yokusebenzisa, ukwephulwa kwesivumelwano Sethu nawe noma njengoba kudingwa umthetho ngenye indlela,
• Ukuhlanganisa Ulwazi Lomuntu Siqu ukuze kwenziwe ucwaningo, ukuhlaziya izibalo kanye nezinjongo zobuhlakani bebhizinisi, kanye nokudayisa noma ukudlulisa lolo cwaningo, idatha yezibalo noma yobuhlakani ngendlela ehlanganisiwe noma engahlonzi umuntu siqu kubantu besithathu nezinkampani eziphethwe, (okubizwa ngokuthi “Injongo(izi) )))

8. UKWABELANA NOKUDLULISELA ULWAZI LWAKHO SIQU

• Uyasigunyaza ukuthi sishintshane, sidlulise, sabelane, sihlanganyele nayo yonke noma yiluphi ulwazi lwakho lomuntu siqu, ngaphesheya kwemingcele futhi sisuka ezweni lakho siye kunoma yimaphi amanye amazwe emhlabeni wonke nomhlinzeki wesevisi yamafu kanye nabalingani bethu / ama-ejenti / abahlinzeki besevisi beqembu lesithathu / abalingani / amabhange kanye nezikhungo zezimali noma yibaphi abanye abantu, ngezinhloso ezichazwe ngaphansi kwale Nqubomgomo noma njengoba kungadingeka ngumthetho osebenzayo.
• Uyavuma ukuthi amanye amazwe lapho singadlulisela khona Ulwazi Lwakho Lomuntu Siqu angase angabi nemithetho yokuvikela idatha eqinile njengemithetho yezwe lakini. Uyavuma ukuthi kwanele ukuthi lapho i-Yashoda idlulisela Ulwazi Lwakho Lomuntu Siqu kunoma iyiphi enye inhlangano ngaphakathi noma ngaphandle kwezwe lakini, i-Yashoda izobeka izibopho zesivumelwano kumuntu odlulisela ulwazi ezizophoqa umuntu odlulisela ulwazi ukuba alandele izimiso zale Nqubomgomo Yobumfihlo.

9. UKUSETSHENZISWA KWAMAKHUKI

• Singase sigcine 'amakhukhi' esikhashana noma angunaphakade kukhompyutha yakho. Ungasula noma ukhethe ukuvimba la makhukhi kukhompyutha yakho. Ungalungiselela isiphequluli sekhompyutha yakho ukuze sikuxwayise lapho sizama ukukuthumelela ikhukhi enenketho yokwamukela noma yokwenqaba ikhukhi. Uma ucime amakhukhi, ungase uvinjelwe ukusebenzisa izici ezithile zeWebhusayithi. Ngesikhathi sokukhonza izikhangiso noma ukwenza ngcono izinsizakalo kubasebenzisi bayo, i-Yashoda ingavumela abantu besithathu abagunyaziwe ukuthi babeke noma babone ikhukhi ehlukile kusiphequluli/idivayisi yomsebenzisi. I-Yashoda ayigcini ulwazi oluhlonza umuntu siqu kumakhukhi. Ngaphezu kwalokho, i-Yashoda ayilawuli amasayithi aboniswe njengemiphumela yokusesha noma izixhumanisi ezivela ngaphakathi kwezinsizakalo zayo. Lawa amanye amasayithi angabeka amakhukhi awo noma amanye amafayela kukhompyutha yakho, aqoqe idatha noma acele ulwazi lomuntu siqu kuwe, lapho i-Yashoda ingenabo uxanduva noma isibopho ngalo. I-Yashoda ikukhuthaza ukuthi ufunde izinqubomgomo zobumfihlo zazo zonke izingosi zangaphandle.

10. ISIMEMO

• Ukuphepha kolwazi lwakho lomuntu siqu kubalulekile kithi. Sithathe imikhuba nezinqubo zokuphepha ezifanele okuhlanganisa ukufinyelela okusekelwe ezindimeni, ukuvikelwa kwephasiwedi, ukubethela njll. ukuqinisekisa ukuthi ulwazi lomuntu siqu oluqoqiwe luphephile. Sikhawulela ukufinyelela kolwazi lwakho lomuntu siqu kubasebenzi bethu kanye nabalingani bethu, ama-ejenti, abahlinzeki bezinsizakalo beqembu lesithathu, abalingani, kanye nama-ejensi ngesisekelo sokwazi okudingekile kanye nangokuphathelene nezinhloso njengoba kuchaziwe ngenhla kule Nqubomgomo.
• Nakuba sizozama ukuthatha zonke izinyathelo ezifanele nezifanele ukugcina noma yiluphi ulwazi esinalo ngawe luphephile futhi sivimbele ukufinyelela okungagunyaziwe, uyavuma ukuthi i-inthanethi ayiphephile ngokuphelele nokuthi asikwazi ukunikeza noma yisiphi isiqinisekiso esiphelele mayelana nokuphepha kolwazi lwakho lomuntu siqu. Ngeke sibe nesibopho nganoma iyiphi indlela maqondana nanoma yikuphi ukwephulwa kokuphepha noma ukulahlekelwa okungahlosiwe noma ukudalulwa kolwazi okubangelwe yithi maqondana nolwazi lwakho lomuntu siqu.

11. IZINKOMBA NEZIXHUMANISI ZEZINHLANGANO ZANGAPHANDLE

• Ngesikhathi sokusebenzisana kwakho Nathi, kungenzeka ukuthi sihlinzeke/sifake izinkomba kubantu besithathu, kanye/noma izixhumanisi kanye nezixhumanisi zamawebhusayithi eqembu lesithathu. Kungenzeka futhi ukuthi ufake izixhumanisi kanye nezixhumanisi zamawebhusayithi eqembu lesithathu. Ukubhekisela kwabantu besithathu noma ukufakwa ohlwini kwamasayithi angaphandle eqembu lesithathu (Nguwe noma Nguthi) akusho ukuthi i-Yashoda iyayisekela leyo nhlangano noma isayithi. Abantu besithathu namasayithi eqembu lesithathu alawulwa yimigomo nemibandela yawo. Asenzi izethulo mayelana nokutholakala kanye nokusebenza kwanoma yimaphi amaqembu esithathu noma amasayithi eqembu lesithathu. Asinabo uxanduva ngokuqukethwe, imigomo yokusebenzisa, izinqubomgomo zobumfihlo kanye nemikhuba yamawebhusayithi eqembu lesithathu.
• Izicelo zokungalandeli: Ayikho indinganiso yokuthi isevisi eku-inthanethi kufanele iphendule kanjani kumasignali athi “Ungalandeli” noma ezinye izindlela ezingakuvumela ukuthi ukhethe ukuphuma ekuqoqweni kolwazi kumanethiwekhi amawebhusayithi nezinsizakalo eziku-inthanethi. Ngakho-ke, asizihloniphi izimpawu zokuthi “Ungalandeli”. Njengoba amazinga ethuthuka, sizophinde sibuke le nkinga futhi sibuyekeze lesi saziso uma imikhuba yethu ishintsha.

12. UKULUNGISA/UKULUNGISA ULWAZI LWAKHO KOMUNTU

• Uma udinga ukuvuselela noma ukulungisa Ulwazi Lwakho Lomuntu Siqu, ungasithumelela izibuyekezo nezilungiso ku-info@yashodamail.com futhi sizokwenza yonke imizamo efanele yokufaka izinguquko esikhathini esifanele.

13. UKULANDELA IMITHETHO

• Awuvunyelwe ukusebenzisa izinsiza zeWebhusayithi uma noma yimiphi imigomo yale Nqubomgomo Yobumfihlo ingahambisani nemithetho esebenzayo yezwe lakini.

14. ISIKHATHI SOKUGCINA ULWAZI LOMUNTU

• I-Yashoda izogcina Ulwazi Lwakho Lomuntu Siqu okungenani isikhathi seminyaka emithathu kusukela osukwini lokugcina lokusetshenziswa kwezinsizakalo noma iwebhusayithi noma isikhathi esingadingeka ngokomthetho.

15. UMPHATHI WEZIKHALAZO

• Siqoke iSikhulu Sezikhalazo ukuthi sibhekane nanoma yiziphi izinkinga noma izikhalazo ongase ube nazo mayelana nokucutshungulwa kolwazi lwakho lomuntu siqu. Uma unezikhalazo ezinjalo, sicela ubhalele iSikhulu sethu Sezikhalazo ku-info@yashodamail.com futhi isikhulu sethu sizozama ukuxazulula izinkinga zakho ngesikhathi esifanele.