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Patient AR Associate
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Experience [Years]
1 to 4 years
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Qualification
Any Graduate
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Department
RCM
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Location
Hyderabad
We are seeking a dynamic professional with excellent experience in the USA Healthcare Patient Account Receivables process.
ROLE & RESPONSIBILITIES:
- Perform Patient AR analysis and check status by calling the Patient or web portal services.
- Maintain adequate documentation on the Billing software to send necessary statements to the Patients.
- Record after-call actions and perform post call analysis for the claim follow-up.
- Perform analysis of accounts receivable data and understand the reasons for the delay in patient’s responses.
- Process patient patients on the phone.
PREFERRED CANDIDATE PROFILE:
- Experience in Patient’s accounts receivable follow-up.
- Fluent verbal communication abilities.
- Strong Experience in Calling Patients to discuss pending bills.
- Willingness to work continuously in night shifts.
- Prior experience of working in a medical billing company and use of medical billing software. We will provide training on the medical billing software as part of the training.
- Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus.